In average, 97 % of your visitors break their visit in your shop without having done what the goal of your site is – usually: ordering something.
What happened? Why did the customer abort? Will he come back at a later time? Or has he already bought at a competitor’s shop?
Discover your store’s potential from your customer’s point of view and use it. We offer you detailed analyses with professional tools, such as Buyer Persona, In-page Analytics and A/B Testing. Our complete usability packages will give you new ideas for optimizing certain areas of your shop offer or guiding you in the design of your website.
We offer you:
- Workshops for the creation of Buyer Persona in order to better understand customer needs
- Analyses of the online shop and checkout process
- Quantitative and qualitative analyses of each customer interaction on your website using tools such as heat maps and form analyses
- Implementation and subsequent testing of modifications with the help of A/B testing
 André Morys „Conversion-Optimierung: Praxismethoden für mehr Markterfolg im Web“, entwikler.press 2011